By pressing ‘submit’ on this page, I give LightFire Partners permission to call, text, and/or e-mail me about its programs or services at the phone number and/or e-mail address provided, including a wireless number, using direct-dialed, autodialed, and/or pre-recorded telemarking means. Msg & data rates may apply. Please note that such consent is not required as a condition of purchase.
A LightFire Account Services representative will conduct a 30-minute discovery call with your sales manager to better understand your product and service offerings and how your company handles its sale process. This call will help us develop an appropriate script for warm transfer and arm our agents with enough information about your company to ensure a quality caller experience.
Our outbound dial team conducts up to 7 attempts to reach your online leads. In the event contact is made, our skilled agents will confirm the customer’s information and transfer the customer to your sales team where the prospect will discuss your products and services. Prospects will be encouraged to speak directly with a company representative since there are many variables to consider and not every question can be — or should be — answered by our agents. We believe your sales team is the most suited to handle specific questions.
After our agents successfully transfer a prospective customer to you, our advanced system will either electronically post data directly into your customer relationship management system or we will deliver an email detailing the customer’s information.
Tracking the success and performance of your Speed-to-Lead and warm transfer solution is critical to us. We want to arm our customers with all the details of their campaign on a weekly basis. Each client receives a report showing the disposition (outcome) of each lead we have handled. This evaluation shows the performance of LightFire and each media source or affiliate provider on the campaign.
Clients are billed weekly for the week’s activity. A $6 record handling fee is charged for all leads managed by LFP regardless of outcome. Those interested in our appointment setting feature pay just $25 per appointment set in addition to the $6 record handling fee.
Dispositions are the individual outcomes for each record worked. We make up to 7 attempts over a 72-hour period to contact a lead. The outcome of those leads fall into various categories that summarize each record we handle and the success of the sources from which they are derived.
Leads that are worked up through the seventh attempt without contact are delivered back to our customer for further re-marketing. In the event our customer is interested in having LFP maintain a drip campaign for those records, we can do so.
By pressing ‘download’ on this page, I give LightFire Partners permission to call, text, and/or e-mail me about its programs or services at the phone number and/or e-mail address provided, including a wireless number, using direct-dialed, autodialed, and/or pre-recorded telemarking means. Msg & data rates may apply. Please note that such consent is not required as a condition of purchase.
